Support Center

Get the help you need with comprehensive support resources, documentation, and expert assistance

Direct Support Channels

Reach our support team directly through your preferred communication method

Email Support

Technical Support: [email protected]

Response Time: Within 24 hours for general inquiries

Frequently Asked Questions

Quick answers to common support questions

What support levels are available?

All customers have access to our knowledge base, support tickets, and email support. Enhanced enterprise support with dedicated assistance and priority response is available on request for organizations with specific requirements.

How quickly will I receive support?

We aim to respond to all support inquiries within 24 hours. Critical security issues receive priority attention and are addressed as quickly as possible to ensure your systems remain secure.

Can I request additional integrations?

Absolutely! We welcome integration requests for popular tools and platforms that organizations commonly use. Our development team evaluates these requests and prioritizes integrations based on customer demand and platform compatibility.

Is training included with support?

All customers have access to our self-service training materials and recorded webinars. Professional and Enterprise plans include live training sessions and personalized onboarding for your team.